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COVID-19 wellbeing advice

Staying home as a nation is not something we’ve experienced before, this is new for all of us

Look after your wellbeing and the wellbeing of others 

Our ways of engaging with one another have changed and we’ve had to adapt our cultural and traditional practices.

It’s important to look after your own wellbeing and the wellbeing of your whānau and community as we all get through this together.

Remember, you are not alone.

Stay virtually connected with friends and whānau.

Stick to a routine.

Be kind to yourself and others.

Kindness and structure are the most important things for children during times of uncertainty. A routine and affection are just as important as learning.

Over this period, you may see some changes in behaviour such as tantrums, tears, or challenges with sleeping. Providing structure, giving children a sense of control and ownership over some parts of that day, and ensuring there is time for fun, may help to avoid stressful situations.

The links below contain great ideas and resources to help families and whānau look after their wellbeing.

Keeping safe with technology - whānau and parents

For many learning at home means we are more reliant on digital devices and the internet. It’s important we keep ourselves and our families safe while learning digitally. Below are some useful tools and resources to keep safe.

Network for Learning (N4L)

Network for Learning (N4L) has developed a safety filter called ‘Switch on Safety’ to make the internet safer for all students learning from home.

The N4L safety filter blocks access to a range of websites known to be unsafe and inappropriate for learning.

Find out more on how to set up the N4L safety filter - Switch on Safety website

The new N4L safety filter is an extension of one of the multiple safety and security services the company has in place at schools, and is available at no cost to students and teachers for the next two years.

In addition to the safety filter, N4L is providing support for distance learning by ensuring teachers can access schools systems and documents stored on the school’s network securely, while working from home.

Help desk support

The Connected Learning Advisory provides help desk support about using IT tools and how to engage safely in collaborative spaces.

You can phone the Learning from Home helpdesk on 0800 700 401 and Ki Te Ao Mārama on 0508 294 462 between 8am and 5pm on business days.


Netsafe provides comprehensive support and information to support everyone to stay safe as they work, learn and play online.

Resources from Netsafe include: