Guides for video conferencing
As a teacher, whether you are new or well-versed with using technology for distance learning, there's always something new to learn.
These guides may help you with creating a better distance learning experience with technology.
Accessible slide design
Hosting video conferences
Video conferencing technology
Zoom security and setup
Video conferencing tips
Good cyber security practices
Maintaining good cyber security practices at home will help keep school and student information safe and secure.
Device and information security
Only use approved devices (laptop, tablet, or phone) to access systems on your school network, unless your school has a BYOD policy.
Take the same precautions with your laptop, tablet, or phone as you would at school:
- Lock the screen when away from the device.
- Take steps to secure the device when not in use e.g. lock your house if you go out and don’t leave it unattended in your car.
- Maintain confidentiality of student information e.g. do not discuss student information with family members or where they can hear it.
- Avoid using personal hard drives and USB sticks. These can introduce malware onto laptops.
- Ensure that printed matter containing sensitive information is kept secure and is taken with you when you return to school.
- Only dispose of printed matter containing sensitive or student information in secure document destruction bins at your school. Do not dispose of sensitive documents in your residential rubbish.
- The use of unsecured public Wi-Fi hotspots poses a cyber security risk and should be avoided. Sensitive data transmitted via these Wi-Fi networks may be intercepted and exploited by malicious actors.
Be aware of phishing emails and phone scams
Phishing emails are a type of email scam where the sender tries to trick you into giving away information, installing computer viruses, or defrauding you financially. To help protect you from phishing email scams, we recommend you do the following:
- Treat with suspicion emails asking recipients to: click links, open attachments, enter passwords, make payments, change or enter bank account details, or any unusual requests. Even if the sender looks familiar, treat with suspicion emails pressuring recipients to perform any these actions urgently. An unusual email from a known sender might be a sign their email has been compromised.
- Consider whether the email was expected and check the sender’s details carefully. Telephoning the sender on a phone number you already have or know can be the easiest way to check whether an email is legitimate or phishing. Don’t rely on phone numbers provided in emails.
- Do not disclose sensitive, personal, or financial information in emails, texts, or instant messaging.
- Be aware that many of the same email scam techniques can also be used over the telephone. Do not disclose any information over the telephone without first confirming the caller's identity, and that the caller is entitled to receive the information.
Network for Learning (N4L)
Network for Learning (N4L) has developed a safety filter called ‘Switch on Safety’ to make the internet safer for all students learning from home.
The N4L safety filter blocks access to a range of websites known to be unsafe and inappropriate for learning.
The new N4L safety filter is an extension of one of the multiple safety and security services the company has in place at schools, and is available at no cost to students and teachers for the next two years.
In addition to the safety filter, N4L is providing support for distance learning by ensuring teachers can access schools systems and documents stored on the school’s network securely, while working from home.
Help desk support
Our Service Desk staff are happy to respond to queries from early learning services, schools and kura about online learning.
Our operating hours are 7.30AM to 5.30PM on business days.
Netsafe provides comprehensive support and information to support everyone to stay safe as they work, learn and play online.
Supporting remote learning with software
Schools can get assistance from their IT Service Provider or review the following links.
Adobe COVID-19 resources
- Frequently asked questions about how Adobe is helping those affected by COVID-19
- Adobe Distance Learning Resources
The Adobe Spark is available free of charge for all NZ schools. Adobe provides discounted Creative Cloud licenses for assignment to staff and students via ‘Named User Licenses’ or to labs via ‘Shared Device Licenses’ to all NZ schools.
- Apple Education website – for educational resources & information
- Twitter chats with other teachers – for remote learning
- Prepare your Apple devices for remote learning
- Apple video – prepare resources for remote learning
Google COVID-19 resources
- Teach from home – teach from home with all the Key GSuite tools
- COVID-19 support resources – for teachers returning to the classroom
- Distance learning webinar series – join free webinar sessions for NZ & AU educators
- Google for Education teacher training centre – for upskilling and training resources
- NZ Distance Learning Hangouts – join these free support sessions
Microsoft COVID-19 resources
- Microsoft Remote Learning
- Nine tips to make your remote lesson a success
- Remote Learning Training Support – 5 hours per school of free training until 30 June
- EduDay Remote Learning Webinars – join these free webinars
- Minecraft Education Virtual Classes – free Minecraft: Education Edition virtual classes