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Parents and whānau

Advice for learning from home

New Zealand’s current Alert Levels 

All of New Zealand (including Auckland region) is now at Alert Level 2 as at 11.59pm on Sunday 30 August. Restrictions will be reviewed by Sunday 6 September. 

Schools and early learning services are safe for all young people and children to attend from Monday 31 August. 

Alert Level 2 - Unite against COVID-19 website 

Ministry for Pacific Peoples: COVID-19 Advice in 9 languages  

Under Alert Level 2

You have done a wonderful job of keeping your whānau and community safe during COVID-19.  During Alert Level 2 it is safe for all children and young people to return to school. 

It’s important that your child or young person returns to school to continue their learning. Being at school or early learning provides a support network for your child with their friends,, keeps them engaged in learning, gives them direct contact with their teachers, have fun and increases their ability to achieve. 

Under Alert Level 2 COVID-19 is still out there, but it’s contained and schools and early learning services are safe to attend if public health measures are followed. Almost all children and young people should return to school and early learning services unless they are sick, have COVID-19 symptoms, are in isolation or waiting for a test result.

Under Alert Level 2:
•    It is safe to send your children to schools and early learning services.
•    Good hygiene practice is key — wash and dry your hands often, cough or sneeze in to your elbow and don't touch your face.

Face coverings guidance

Wearing face coverings can reduce the risk of infected people spreading COVID-19 particularly if there is undetected community transmission and people are close to each other.  

  • If your child is over 12 and travels to school on public transport (train, bus or ferry) they will have to wear a face covering. E.g. a mask, scarf or bandana. 
  • If your child travels to school on school transport they will not have to wear a face covering. 
  • Under 12s do not have to wear a face covering. 
  • Children and young people will not be required to wear face coverings at school. 

Contract tracing guidance 

Many schools and early learning centres are supporting contact tracing by having QR code posters at entrances – so if you haven’t already downloaded the NZ COVID Tracer app, the Ministry of Health’s NZ-COVID Tracer app page has information to help you do that.

NZ COVID Tracer app - Ministry of Health website

If you don’t have access to the NZ COVID Tracer app, you will be able to record your visit to school in their register

Talk to your child

If your child has been learning from home, help prepare them to transition back to daily life at their early learning service or school. Remind them that COVID-19 is still out there so it’s important that they play it safe while they’re at their early learning service or school, and that there will be some measures in place. People are more likely to get COVID-19 through touching their face with their hands. Emphasise the importance of good hygiene at all times.

Return to early learning service and school

If your child has been learning from home, schools and early learning services are preparing to welcome them back. Your child’s wellbeing will be the top priority. We know that your child needs to feel comfortable and safe for learning to happen. Your early learning service and school will be in contact as they work through their plans to shift to Alert Level 2.

Learn from home if needed

Some children may need to continue learning from home. That includes:

  • children and young people with certain underlying medical conditions
  • children and young people in isolation
  • children and young people waiting for a test result

Talk to your child’s teacher if they need to learn from home. Our learning from home resources are still available for those who need it.

Checklist for parents to prepare for Alert Level 2

Who to contact for support

Your school, kura or early learning will be your first point of call if you have questions or concerns. 

Our regional staff continue to support individual schools and centres. This page, the Government COVID-19 website and our education website are constantly updated with the latest information, please make sure to check them:

Government Covid-19 website

Ministry of Education Covid-19 page

Advice for learning from home

Read this information to help you prepare if your child needs to learn from home